Legal notice

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Last Updated: August 9, 2026

Welcome to our online store. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read these terms carefully before placing an order.

1. Orders

Customers may place orders through our online store by providing the required information, including their name, phone number, delivery address, and other necessary details.

We reserve the right to accept, reject, or cancel an order when necessary, including in cases of incorrect product information, pricing errors, stock availability issues, or suspected fraudulent activity.

2. Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided at checkout.

An order confirmation does not necessarily guarantee that the order will be fulfilled if an unexpected issue occurs with product availability, pricing, or other circumstances.

3. Product Prices

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that product descriptions, images, and prices are accurate. However, minor variations in product appearance, color, packaging, or specifications may occur.

4. Payments

Customers are responsible for providing accurate payment and billing information.

Available payment methods will be displayed during checkout. Orders may not be processed until the required payment information has been successfully verified or payment has been received.

We reserve the right to refuse or cancel transactions that appear suspicious, fraudulent, unauthorized, or otherwise problematic.

5. Cash on Delivery

Where Cash on Delivery (COD) is available, the customer agrees to provide a valid phone number and complete delivery address.

By placing a COD order, the customer confirms their intention to receive and pay for the order upon delivery.

Repeated refusal of COD orders or providing false contact information may result in restrictions on future COD orders.

6. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been shipped, cancellation may no longer be possible. In such cases, the customer should follow our applicable return/refund policy.

7. Incorrect Customer Information

Customers are responsible for providing correct and complete information when placing an order.

We are not responsible for delivery problems caused by incorrect names, phone numbers, addresses, or other information provided by the customer.

Additional delivery charges may apply if an order needs to be re-shipped because of incorrect information supplied by the customer.

8. Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period shown on our website.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, incorrect customer information, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional shipping information.

9. Returns and Refunds

Returns, exchanges, and refunds are subject to our applicable Refund & Return Policy.

Customers should review the Refund & Return Policy before placing an order.

10. Fraudulent or Abusive Activity

We reserve the right to cancel orders, restrict accounts, or refuse future orders where we reasonably believe there has been fraudulent activity, misuse of our website, false information, repeated abusive behavior, or other improper activity.

11. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not guarantee that every product description, image, price, availability status, or other website information will always be completely accurate, current, or error-free.

12. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, technical problems, natural events, public holidays, or incorrect information supplied by customers.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.